LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local police agencies can be found here:
RCMP: http://www.rcmp-grc.gc.ca/ns/detach/index-eng.htm
RCMP non-emergency number: 1-800-803-7267
INFORMATION AND REFERRAL
As of January 15, 2015, the Department of Seniors and 211 Nova Scotia have partnered to provide information and referral services on senior abuse.
Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person. All information you may share will be kept confidential.
You can also call or visit the 211 Nova Scotia website for general information, referral, and support to seniors and others for all programs and service in Nova Scotia. It is a place anyone can call for information.
Nova Scotia Department of Seniors also produces an annual directory of programs and services available to seniors and their families. You can find an electronic version of the Positive Aging Directory and you can place an order for the directory here.
Halifax Regional Municipality Seniors’ Safety program
The Halifax Regional Municipality Seniors’ Safety program is implemented by the Canadian Red Cross and funded by the Nova Scotia Department of Seniors. It is a community-based program which addresses the safety concerns of seniors by:
- Promoting awareness about senior abuse and prevention, crime prevention, safety and health issues
- Enhancing communication between seniors and police, and other organizations.
- Providing information, education sessions, and referral services to seniors
- Offering direct, individualized support to seniors regarding their safety concerns
The program is operated by the Seniors’ Safety Coordinator who works in close partnership with local, provincial and federal stakeholders to provide services to seniors through community outreach activities as well as individual support.
For more information please contact:
Pamela Fonseca, Seniors’ Safety Coordinator
Canadian Red Cross
133 Troop Avenue
Dartmouth, Nova Scotia B3B 2A7
Phone: (902) 424-1424
ADULT PROTECTION SERVICES AND PROTECTION OF PERSONS IN CARE OFFICE
Call if you know of a senior who is being abused or neglected and needs protection. Leave a message. All messages are returned.
- 1-800-225-7225 toll-free in Nova Scotia
- 902-487-0640 out of province
The Department of Health and Wellness will investigate if either of these laws apply:
- Adult Protection Act—for adults who cannot physically or mentally protect or care for themselves
- Protection for Persons in Care Act—if the abuse happens in a licensed health facility, such as a nursing home, residential care facility, or hospital
LEGAL INFORMATION LINE AND LAWYER REFERRAL
Call to learn about the law, the justice system, or how to find a lawyer in Nova Scotia.
- 1-800-665-9779 toll-free in Nova Scotia
- 902-455-3135 in Halifax region
SENIORS MENTAL HEALTH PROGRAMS
Call to find out more about these programs that offer mental health services specifically focused on the needs of seniors.
NOTE: A referral from your doctor may be required to access these services.
- Dartmouth (902) 464-6054
- Halifax (902) 473-7799
- Kings/Annapolis Counties: (902) 679-2870
- Kings (902) 825-4825
- Cape Breton District: (902) 561-1729
NOVA SCOTIA PUBLIC TRUSTEE
Call to find out about:
- administration of estate - for deceased persons, incompetent persons, children, and missing persons
- informed consent - for health care, placement to a continuing care home or home care services
Public Trustee Office
Phone: (902) 424-7760
Email:
Website: http://novascotia.ca/just/pto/
Health Care Decisions Division
Phone: (902) 424-4454
Email:
NOVA SCOTIA HUMAN RIGHTS COMMISSION
Call for information on human rights, resources available and dispute resolution.
TTY: 902-424-3139
Toll Free: 1-877-269-7699
Email:
Website: www.gov.ns.ca/humanrights/
NOVA SCOTIA OFFICE OF THE OMBUDSMAN
Call if you feel you have been treated unfairly by a provincial or municipal government body, or you have a complaint about a Nova Scotia government service. The Nova Scotia Office of the Ombudsman may be able to help you.
Phone: 902-424-6780
Toll-free within Nova Scotia: 1-800-670-1111
Website: https://www.novascotia.ca/ombu/index.htm