LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local police agencies can be found here:
RCMP: http://www.rcmp-grc.gc.ca/ns/detach/index-eng.htm
RCMP non-emergency number: 1-800-803-7267
INFORMATION AND REFERRAL
As of January 15, 2015, the Department of Seniors and 211 Nova Scotia have partnered to provide information and referral services on senior abuse.
Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person. All information you may share will be kept confidential.
You can also call or visit the 211 Nova Scotia website for general information, referral, and support to seniors and others for all programs and service in Nova Scotia. It is a place anyone can call for information.
Nova Scotia Department of Seniors also produces an annual directory of programs and services available to seniors and their families. You can find an electronic version of the Positive Aging Directory and you can place an order for the directory here.
Halifax Regional Municipality Seniors’ Safety program
The Halifax Regional Municipality Seniors’ Safety program is implemented by the Canadian Red Cross and funded by the Nova Scotia Department of Seniors. It is a community-based program which addresses the safety concerns of seniors by:
- Promoting awareness about senior abuse and prevention, crime prevention, safety and health issues
- Enhancing communication between seniors and police, and other organizations.
- Providing information, education sessions, and referral services to seniors
- Offering direct, individualized support to seniors regarding their safety concerns
The program is operated by the Seniors’ Safety Coordinator who works in close partnership with local, provincial and federal stakeholders to provide services to seniors through community outreach activities as well as individual support.
For more information please contact:
Pamela Fonseca, Seniors’ Safety Coordinator
Canadian Red Cross
133 Troop Avenue
Dartmouth, Nova Scotia B3B 2A7
Phone: (902) 424-1424
ADULT PROTECTION SERVICES AND PROTECTION OF PERSONS IN CARE OFFICE
Call if you know of a senior who is being abused or neglected and needs protection. Leave a message. All messages are returned.
- 1-800-225-7225 toll-free in Nova Scotia
- 902-487-0640 out of province
The Department of Health and Wellness will investigate if either of these laws apply:
- Adult Protection Act—for adults who cannot physically or mentally protect or care for themselves
- Protection for Persons in Care Act—if the abuse happens in a licensed health facility, such as a nursing home, residential care facility, or hospital
LEGAL INFORMATION LINE AND LAWYER REFERRAL
Call to learn about the law, the justice system, or how to find a lawyer in Nova Scotia.
- 1-800-665-9779 toll-free in Nova Scotia
- 902-455-3135 in Halifax region
SENIORS MENTAL HEALTH PROGRAMS
Call to find out more about these programs that offer mental health services specifically focused on the needs of seniors.
NOTE: A referral from your doctor may be required to access these services.
- Dartmouth (902) 464-6054
- Halifax (902) 473-7799
- Kings/Annapolis Counties: (902) 679-2870
- Kings (902) 825-4825
- Cape Breton District: (902) 561-1729
NOVA SCOTIA PUBLIC TRUSTEE
Call to find out about:
- administration of estate - for deceased persons, incompetent persons, children, and missing persons
- informed consent - for health care, placement to a continuing care home or home care services
Public Trustee Office
Phone: (902) 424-7760
Email:
Website: http://novascotia.ca/just/pto/
Health Care Decisions Division
Phone: (902) 424-4454
Email:
NOVA SCOTIA HUMAN RIGHTS COMMISSION
Call for information on human rights, resources available and dispute resolution.
TTY: 902-424-3139
Toll Free: 1-877-269-7699
Email:
Website: www.gov.ns.ca/humanrights/
NOVA SCOTIA OFFICE OF THE OMBUDSMAN
Call if you feel you have been treated unfairly by a provincial or municipal government body, or you have a complaint about a Nova Scotia government service. The Nova Scotia Office of the Ombudsman may be able to help you.
Phone: 902-424-6780
Toll-free within Nova Scotia: 1-800-670-1111
Website: https://www.novascotia.ca/ombu/index.htm
List of Community Emergency Contacts
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law.
Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local police detachments can be found here.
If you are experiencing elder abuse, call the Family Violence Crisis Line for 24 hour support: 1-866-223-7775
NWT Seniors Society
Senior Info Line
Toll free: 1-800-661-0878
Phone: 867-920-7444 in Yellowknife
Website: www.nwtseniorssociety.ca/contact.htm
This service is provided to inform seniors and elders about programs and services which can be of assistance to them.
Alison McAteer House Crisis Line
Alison McAteer House services are available 24 hours a day, seven days a week and can provide support and safety planning for women regardless of where they live.
If you are experiencing family violence, call for help: 867-873-8257
Toll free 1-866-223-7775
Email
Crisis Line for Emergency Protection Orders
Toll Free: 1-866-223-7775
Family Support Centre
Phone: 867-874-3311
Email:
Fort Good Hope Victim Services
Phone: 867-598-2247 or 867-598-2352
Fort Smith Victim Services
Phone: 867-872-5911
Hay River Victim Services
Phone: 867-874-7212
Inuvik Transition House
Phone: 867-777-3877
Email:
Inuvik Victim Services
Phone: 867-777-5493 or 867-777-1555
Northwest Territories Human Rights Commission
Phone: 867-669-5575 (Yellowknife)
Toll Free: 1-888-669-5575
Email:
Website: www.nwthumanrights.ca
Sutherland House, Fort Smith
Crisis Line: 867-872-4133
Tuktoyaktuk Crisis Centre
Crisis Line: 867-977-2526
Victim Assistance Programs, Yellowknife Victim Services
Phone: 867-920-2978 or 867-765-8811
Email:
More numbers:
Crisis Lines/Family Violence Contacts
Crisis and Help Lines for Older Adults in NWT
In case of emergency, dial 911
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law.
Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local RCMP detachments can be found here.
Seniors NL / Newfoundland and Labrador Network for the Prevention of Elder Abuse
Resources - Information - Connection
The network provides information and support to individuals and organizations (from both community and government) working to prevent elder abuse and/or provide services to those affected by this issue.
Website
Email:
Toll free line: 1-800-563-5599 (Information and referral line answered by seniors with training)
Access the Seniors NL brochure on Elder Abuse Resources
Department of Children, Seniors and Social Development
The Department of CSSD supports individuals, families and communities in Newfoundland and Labrador in achieving improved health and social well-being and reduced poverty; and ensures the protection of children, youth and adults from abuse or neglect.
The Department promotes the values of inclusion, diversity, and healthy active living and leads the development of policies, programs and partnerships to improve services and the overall social development of the Province.
Website
Adult Protection: 1 -855-376-4957
Seniors and Aging: 1-888-494-2266
Transition House Association of Newfoundland and Labrador
Shelter staff will help you sort out your situation and plan your future. They will listen to you and provide the support you need at this difficult time. They can connect you with other services, including counselling, income support and other financial services, legal support, schools and housing.You are not alone.When you’re ready… shelter staff will be there to help.
Sexual Assault Crisis Line
24-hr, toll-free provincial crisis line
Phone: 709-726-1411
Toll Free: 1-800-726-2743
Provincial Mental Health Line
24-hour toll-free provincial support to help those feeling stressed and overwhelmed by their situation.
Toll free: 1-888-737-4668
Regional Health Authority
- Eastern Health:
- Rural Avalon - 709-786-5245
- St.John’s - 709-752-4885
- Bonavista/Clarenville/Burin Peninsula - 709-466-5707
- Central Health: 709-651-6340
- Western Health: 709-634-5551, ext. 226
- Labrador-Grenfell Health 709-454-0372
Office of the Public Trustee
The Public Trustee is the person appointed by the Provincial Government under the Public Trustee Act, 2009 to protect the financial assets and well-being of clients of the Office of the Public Trustee. Though appointed by the Provincial Government, the Office of the Public Trustee is a Crown corporation created by legislation and operates fully independent of Government.
Clients can include:
- children under the age of 19 (the age of majority in Newfoundland and Labrador),
- the Estate of a deceased person,
- mentally disabled persons,
- prisoners,
- missing persons,
- a charitable trust.
Tel: (709) 729-0850
Website
Advocacy and/or legal assistance
Legal Aid Commission
Legal representation for people with low income; must meet certain eligibility requirements.
Toll free number: 1-800-563-9911
Website
Victim Services
Free help for adult victims of crime, regardless of whether a charge is laid; also supports child victims or witnesses required to testify in a criminal matter; 11 offices province-wide.
St. John’s: 709-729-7970 (collect calls accepted)
Website
Public Legal Information Association of Newfoundland and Labrador
For general legal questions and lawyer referral service
Toll free: 1-888-660 7788
Website
For assistance, if you are being abused or know someone who is a victim of senior abuse:
For emergencies, call 911
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local police detachments can be found here.
211
211 NB is a free, bilingual, confidential resource to help New Brunswickers navigate the network of community, social, non-clinical health and government services.
Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person. All information you may share will be kept confidential.
You can also call or visit the 211 website for general information, referral, and support to seniors and others for all programs and service in New Brunswick. It is a place anyone can call for information.
Department of Social Development
Adult Protection for vulnerable adults. General information and referrals. Provides services to seniors and adults with disabilities who are victims of abuse or neglect. Adult protection referrals can be made 24 hours a day 7 days a week.
The New-Brunswick Department of Social Development recently replaced its eight regional numbers with one provincial toll-free number for the public to apply for all social assistance programs. The new number is 1-833-SDDStel (1-833-733-7835)
Email:
Website
Chimo Helpline
Chimo is a provincial crisis phone line, that is accessible 24hrs a day, 365 days a year to all residents of New Brunswick.
Phone: 506-450-HELP (4357)
Toll Free Helpline: 1-800-667-5005
Email:
Website
Senior and Healthy Aging Secretariat
Phone: 506-453-2001
Email:
Website
New Brunswick Human Rights Commission
Phone: 506-453-2301
Toll Free: 1-888-471-2233
TTY: 506-453-2911
Website
Crossroads for Women Inc./Carrefour pour femmes Inc.
Shelter and support for women who have experienced violence or abuse
Phone: 506-857-4184
Crisis/Urgence: 506-853-0811
Email:
Office of the Public Guardian and Trustee
The Public Trustee of New Brunswick protects the financial and personal interests of the elderly, the mentally challenged, children, missing or deceased persons, when there is no one else able and willing to do so.
Telephone: 506-444-3688 or 1-888-336-8383 (toll free)
Fax: 506-444-3500
Email:
Website
For emergencies, call 911
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local RCMP detachments can be found here.
Seniors' Abuse Support Line
Call the 24 hour Seniors Abuse Support Line and speak to one of our trained and caring counsellors.To learn more about seniors abuse and about staying safe, remember that help is just a phone call away. You can call the Seniors Abuse Support Line even when you are not sure that what you are experiencing is abuse. All calls are free & confidential.
Toll-free 24 hours: 1-888-896-7183
Age & Opportunity: Support Services for Older Adults
Confidential consultation, assessment and counselling services are provided to seniors who are victims of abuse.
Toll free: 1-888-333-3121
Phone: 204-956-6440
Website
- A& O's Safe Suite Program: Crisis accommodations are available for men, women and couples 55+ who are in need of a safe place to stay due to abuse or neglect. Assistance in arranging finances, housing and legal services can also be provided.
Protection for Persons in Care Office
This Office responds to reports of abuse of persons receiving care in personal care homes, hospitals or any other designated health facility.
The Protection for Persons in Care Act (the Act) is an extra safeguard built into Manitoba’s health care system. This law is to help protect adults from abuse while receiving care in personal care homes, hospitals or any other designated health facility. T
The Act requires that a service provider or other person who has a reasonable basis to believe that a patient is, or likely to be, abused shall promptly report the belief, and the information to the Protection for Persons in Care Office (PPCO) at Manitoba Health.
Phone: 204-788-6366
Toll Free: 1-866-440-6366 (outside Winnipeg)
TTY Winnipeg: 204-774-8618
TTY Toll Free: 1-776-855-0511
E-mail:
Website
Manitoba Human Rights Commission
Website
Toll Free: 1-888-884-8681
TTY: 1-888-897-2811
Brandon Office: 204-726-6261
The Pas Office: 204-627-8270
Manitoba Seniors and Healthy Aging Secretariat
Website
The Seniors and Healthy Aging Secretariat is part of the department of Health, Healthy Living and Seniors. The Secretariat works with all departments to create an environment within Manitoba that promotes health, independence and well-being of all older Manitobans.
Toll free: 1-800-665-6565
204-945-6565
Winnipeg Regional Health Authority
Website
Geriatric Outreach Services- Geriatric Mental Health Teams (GMHT) and Geriatric Program Assessment Teams (GPAT)
Public Guardian and Trustee (Winnipeg Office)
Website
Contact:
- 204-945-2700 (Winnipeg),
- 204-726-7025 (Brandon),
- 1-800-282-8069 (toll free) or
- (other service options, online, etc.)
For a full list of health and social services throughout Manitoba, consult 211 Manitoba.
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